Clinic Updates: This page will contain all clinic updates!
April 25th 2025
We are very pleased to share some positive news with you! We have secured two temporary locum locations that will allow us to continue providing care while we actively search for a new permanent home.
Panda Revival Lab: 10439 173 St Unit 103, Surrey, BC V4N 5M3, Canada
Therapists at this location: Alina, Ariana, Cate, Chris, Jessica, Kristie, Monique, Rosemary, Simrat, Victoria
Align Health Professionals: #104 - 10183 152A St ,Surrey, BC V3R 4H6
Therapists at this location: Mina, Wilson
We extend our heartfelt thanks to both of these establishments for graciously accommodating our team on such short notice and during a challenging time.
Although we are not yet operating at full capacity, we’re happy to report that most—if not all—of our therapists now have their schedules live again on Janeapp. Our reception team will also be reaching out to you in the coming weeks to assist with appointment coordination and ensure a seamless transition to our temporary spaces.
If you are looking to book with Rhea Klassen specifically please e-mail rheaklassenrmt@outlook.com or you can book with her at https://www.roamhealth.ca/
Thank you for your continued support, understanding, and patience—it means the world to us. We look forward to welcoming you back and continuing your care in our temporary homes.
April 18 2025: Building Fire
There was a serious accident in our building that led to a major fire. Thankfully, everyone is safe, but we're still waiting on more details from the authorities. If you'd like to read more about what happened, here’s a link to a Global News article:
🔗 https://globalnews.ca/news/11139172/large-fire-commercial-building-surrey/
We are incredibly grateful to everyone who has already reached out and offered help. The outpouring of support and well wishes from our community means the world to us. For now, all appointments are either cancelled or will be rescheduled (unless your therapist tells you otherwise). If you have an appointment in the upcoming week, you should receive a call or email from our staff with an update to your appointment. Our team is working diligently to minimize the impact on your health journey.
The good news: we’ve lined up a few temporary locations to keep things going. Once we’ve sorted out the logistics, we’ll send you an updated schedule—kind of like what we did back in January during the restoration period.
May 1, 2025 Update:
As of May 1, 2025, our pricing will be updated. Previously, our service fee included government sales tax (GST). Moving forward, GST will be added separately. The effective prices below (with GST portion included) will be bolded:
30 Minute Massage: $85 + GST = $89.25
45 Minute Massage: $95 + GST = $110.25
60 Minute Massage: $130 + GST = $136.50
March 30, 2025 Update:
ICBC has recently made some significant changes to their health services department and agreements. As a result, a majority of the RMTs at the clinic have made the decision to “opt-out” of the new healthcare network. Thus, these RMTs will no longer be accepting or offering direct billing for ICBC appointments. We understand that navigating recovery after a motor vehicle accident is already extremely challenging and emotionally draining, and we deeply regret that ICBC’s policies have forced this difficult decision.
What does this mean if you have an open ICBC case?
If you are currently getting treatments under ICBC at our clinic- please have a conversation with your RMT. You can still receive treatment at our clinic. If your RMT is opted out and has no affiliation with the ICBC healthcare network you would be required to pay privately first and then submit your receipts to ICBC.
We highly recommend contacting your ICBC representative to get clarity as directives from ICBC are on a “case-by-case” basis.
If you would like to inquire about who at our clinic is opted-in to the ICBC healthcare network please contact us directly via telephone or email.